Effective Date: January the 1st 2014
Collection of Personal and Non-Personal Information. We may collect and store certain personally identifiable information about you (i.e., information which may identify you in some way, such as: your age, name, address, telephone number, email address, screen name and/or IP address) (“PII”) through a Site only when you voluntarily submit it. We may request that you submit PII in certain instances, create a personal account, submit your material, submit comments or questions, request information, participate in a promotion, contest or sweepstakes or utilize other features or functions of a Site. Ferrero will not collect PII from your visits to our Sites unless you provide it to us voluntarily and will not require you to provide more information than is necessary to participate in the activities on our Sites.
The collected data are intended for the registration and processing by Ferrero, the data controller, of your personal stories of/about Nutella and other User Generated Content that you may share with us on a voluntary basis, this in the framework of the communication campaigns of the Nutella brand to celebrate its 50th anniversary. The collected data will in principle not be used for other purposes (other potential limited uses of the collected data are listed below under “Processing of Your PII”). The data may exceptionally be communicated to third parties that have a contractual relationship with Ferrero for the performance of subcontracted tasks that may be necessary from time to time.
When you connect to a Site, there is certain technical, non-personally identifiable information (i.e., information which does not identify any individual) (“Non-PII”) that may be collected and stored through the use of “cookie” technology and IP addresses. PII is not extracted in this process. Non-PII may include, but is not limited to, internet browser type, personal computer settings, and the number, duration and character of page visits. This information assists us to update a Site so that it remains interesting to our visitors and contains content that is tailored to visitors’ interests. You may set your computer browser to disable cookies or to alert you when cookies are being sent. If you disable cookies, we may be unable to optimize your visit to a Site and certain features on the Site may not be available.
Other potential limited uses of your PII may include:
To respond to your questions, comments and requests; to provide you with access to certain areas and features on a Site; and to communicate with you about your activities on a Site. ■To investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the rules or policies of a Site, or the rights of third parties; or to investigate any suspected conduct which we deem improper. ■To help us develop, deliver and improve our products, services, content and advertising. ■To share with our parent, subsidiary, affiliated companies and promotional partners involved in creating, producing, delivering or maintaining a Site, as required to perform functions on our behalf in connection with the Site (such as administration of the Site, administration of promotions or other features on the Site, marketing, data analysis, and customer services). In order to share such information, it may be necessary for us to transmit your PII outside the jurisdiction set forth below, but within the European Union, and you agree to this transfer. Further use or disclosure of PII by these parties for other purposes is not permitted. ■To share with third party service providers whom we employ to perform functions on our behalf in connection with the Site (such functions may include, but are not limited to, order fulfillment, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data and providing marketing assistance, processing credit card payments and providing customer service). These third party service providers have access to PII that is needed to perform their functions and may collect or store PII as part of their performance of these functions, but are not authorized to use it for other purposes. ■For our internal purposes such as auditing, data analysis, and research to improve our products, services and customer communications. ■For other purposes as disclosed when your PII is collected or in any additional terms and conditions applicable to a particular feature of a Site. ■For disclosures required by law, regulation, or court order. ■For the purpose of or in connection with legal proceedings or necessary for establishing, defending, or exercising legal rights. ■In an emergency to protect the health or safety of users of a Site or the general public, or in the interests of national security. Except as provided for herein, we will not provide any of your PII to any third parties without your specific consent.
Links to Other Sites. A Site may contain links to other websites that are not owned, operated or maintained by us. You should note when you leave a Site and read the terms and conditions and privacy policies of each and every website that you visit. You should also independently assess the authenticity of any website which appears or claims that it is one of our Sites (including those linked to through an email). Despite any links that might exist on a Site, unless expressly stated otherwise, we do not control, recommend or endorse, and are not affiliated with these websites or their content, products, services, or privacy policies. Downloading material from certain websites may risk infringing intellectual property rights or introducing viruses into your computer system.
Protection of Children’s Privacy. Ferrero takes the protection of children’s privacy seriously. We operate the Sites in compliance with all applicable laws in the jurisdiction set forth below. We do not collect PII from any person under the age of thirteen (13). Children under thirteen (13) years of age should not access the Site. If we determine upon collection that a user is under this age, we will not use or maintain his/her personal information without his/her parent/guardian’s consent. Without such consent, though, the child may not be able to participate in certain activities. A parent/guardian can review, remove, change, or refuse further collection or use of his/her child’s personal information by contacting us using one of the options listed in the section entitled “Managing Your Personal Information” (please provide child’s name, address, and e-mail address).
Security Practices; Retention. The security of your PII is very important to us. We have put in place reasonable physical, electronic, and managerial procedures to safeguard the information we collect. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or information stored on a Site or our servers will be completely free from unauthorized access by third parties, such as hackers. Your use of a Site demonstrates your assumption of this risk. To the fullest extent permitted by law, we disclaim all liability and responsibility for any damages (including, but not limited to, any and all direct, special, indirect, consequential or punitive loss, or other damages of any kind, whether in contract (including fundamental breach), tort (including negligence), or otherwise) that you may suffer due to any loss, unauthorized access, misuse, or alteration of any information you submit to a Site. We retain information that we collect as long as it is necessary and relevant for our operations unless a longer retention period is required or permitted by law.
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie and a value, usually a randomly generated unique number. When you visit our Sites we send you a cookie. Cookies may be used in the following ways: ♦ To help us recognise you as a unique visitor (just a number) when you return to our Sites and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly. ♦ To compile anonymous, aggregated statistics that allow us to understand how users use our Sites and to help us improve the structure of our Sites. We cannot identify you personally in this way. Two types of cookies may be used on this website; "session cookies", which are temporary cookies that remain in the cookie file of your browser until you leave the site, and "persistent cookies", which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
(b) Use of web beacons
Some pages on our Sites may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which includes a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These web beacons do not carry any PII and are only used to track the effectiveness of a particular campaign. Because web beacons are the same as any other content request included in the recipe for a web page, you cannot opt out or refuse them. However, where they are used in conjunction with cookies they can be rendered ineffective by either opting out of cookies or by changing the cookie setting on your browser.
FERRERO International S.A., with registered offices at L-2632 Findel, Rue de Trèves, Findel Business Center, Complexe B (Registration Number B 60814), is the data controller.
Personal data are not kept for longer than is necessary for the purposes for which the data are collected or for which they are further processed.
Managing Your Personal Information/ Contact. You have the ultimate control over the PII that we collect and process. You can always chose not to provide certain PII, but please keep in mind that you may not be able to use some of the features offered by a Site unless you provide us with your PII. Please note that you may at any time exercise your rights of access, rectification, cancellation and opposition with respect to your personal data by writing to our email address firstname.lastname@example.org or by sending mail to:
Ferrero International S.A.
Findel Business Center
Complexe B, Rue de Treves
L-2632 Findel (Luxembourg)
© 2013 Ferrero Group - All rights reserved.